How to Fix Cartridge issue in Canon Printer?

The cartridge is the container where ink is stored in printers most usually inkjet printers. This cartridge is not compatible with other types of printers like laserjet and dot matrix because these printers use powdered toner and ink soaked ribbon. Canon users face cartridge problems frequently especially the re-manufactured ones. And these errors or problems occur when there is an issue with the cartridge chip. Especially when the chip isn’t properly installed.

While trying to print, the canon printer might send an error message saying the ink cartridge is empty or low even though it is full. This error message appears because of some problem with the cartridge. So to learn how to troubleshoot this error, go through the following methods:


Ø Remove the canon ink cartridge from the printer and power it down. Unplug the power cord and wait for some seconds and plug it back in.

Ø After installing the ink cartridge in your printer wait for some minutes to let it get charged and initialized.

Ø Check the printer display for error code E5 this code is to show that the cartridge wasn’t installed properly. To fix this problem redo the previous steps and make sure the cartridge is facing up.

Ø Check the printer display for code error E8 if your ink cartridge is installed properly but you still can’t print. This error code means that the platen waste-ink absorber is full. To clear this error, open the printer and remove the cartridge. Remove the felt pads from under the cartridge holder. Rinse it properly and put it back in.

Ø Check for error code E4. This means that the ink cartridge is empty.

Ø Check the printer display again for error code E6502. This means that the ink cartridge hasn’t been placed properly. Open the printer and make sure to align the cartridge properly with the holder.


These methods will prove to be helpful if you ever come across canon ink cartridge issues. But if you want professional technical assistance, then get in touch with canon support number for their assistance to remove no cartridge or no toner error in a single phone call by calling at 1800-875-318.


Sour Url: Click here to Fixing the Issue if Canon Printer Won’t Print

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  8. Informative. The reasons mentioned for cartridge issues are correct. Not only one has to check if there is any issues in the cartridge but also in the printer and then one can come to conclusion. I have seen in hp service center that many printers has no issues at all and so the cartridge is the issue. So buying the new cartridge works.

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  9. Good post regarding printer issue. Most of the time cartridge issues are due to cartridge not detecting or sensor issues. I have worked in canon service center and replacement of cartridges can make the work done.

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  10. Sometimes even when the cartridge is full it is not detected by the printer. And also sometimes it shows low level or empty cartridge message. The best thing is to remove the cartridge and then again use it. Still if it shows the same problem then the best solution is to take professional help. I am a senior technician in printer service center in Chennai and the issue can be rectified easily.

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